Frequently Asked Questions
These are a few of the more common questions we get asked by prospective clients considering using our services...
Q: How easy is it to change accountants and why should I change? A: Different accountants will provide different levels of service and business advice. If your present accountant doesn't offer the type of service you want and that we do offer, then changing over to us is very easy. It involves just one letter from you and we take care of everything else. Your existing accountant is not usually allowed to charge you for providing the normal handover information.
Q: You seem to offer a lot. Are your fees expensive? A: No! We offer fixed fees linked to the value of each specific service which would be quoted for in advance. We're not always the cheapest, as with many things in life the cheapest is often the most expensive in the long run. However, we are not expensive and we offer excellent value for money in return for the level of service we provide. Most importantly, we never undertake work without agreeing the fee arrangements in advance so you always know where you stand.
Q: I've just had my accounts done and don't need an accountant until next year, so is there any need to contact you now? A: We can't over emphasize the importance of tax planning at an early stage Ė proactive advice not crisis driven advice. Ideally you do tax planning before the year even starts but after that, the earlier the better. The same is applicable to all areas of advice and we are about helping you change the future, not just reporting what has already happened.
Q: Will you come to visit us for an initial consultation? A: Yes. It often helps to see your business, books and records, etc at first hand and we are always happy to invest our time to show you what we can do. Of course, if you prefer to visit us, that's fine too.
Q: When and how soon can you come to see us? A: When's good for you? Let us know and we'll do our utmost to help. If you need to see somebody urgently, we're always out and about and can arrange to see you very quickly.
Q: YYou seem to be offering so much that I'm just not used to from my present accountant. How do I know you will deliver? A: All we can say is that this is what we do, but you donít have to take out word for it. Our clients are used to this level of service. You are also more than welcome to speak with some of our existing clients who have the experience of our service. See what our clients say.
Q: Why do you offer something as valuable as the Complete Business Development Guide for FREE to new clients? A: Please don't be deceived by this and think it is of minimal value. The reason is it is already written and is in electronic format so we have minimal production costs. Another very important reason is that if it helps make a success of your business, you will remain a client for longer!